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The latest reports from users having issues in Philadelphia come from postal codes 19107, 19143, 19103, 19130, 19147, 19124, 19102 and 19121.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,622 ratings
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Problems in the last 24 hours in Philadelphia, Pennsylvania
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Philadelphia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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Wi-fi (12%)
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TV (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Philadelphia, Pennsylvania
The most recent Comcast Xfinity outage reports came from the following cities:Philadelphia, Bellmawr, Westville, Collingswood, Havertown, Plymouth Meeting, Runnemede, Cinnaminson, Moorestown, Clementon, Morton, Haddon Heights, Cherry Hill, Camden and Norristown.
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| City | Problem Type | Report Time |
|---|---|---|
 Philadelphia | Internet | |
| Philadelphia | Internet | |
| Philadelphia | Internet | |
| Philadelphia | Wi-fi | |
| Philadelphia | ||
| Philadelphia | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Philadelphia, Pennsylvania
Latest outage, problems and issue reports in Philadelphia and nearby locations:
- Mike Butz (@MAButz) reported fromWestville, New Jersey
@JohnKruk Do you have Xfinity with the voice remote down in Fla. If so just say Prime Video while hitting the microphone button and you should be good to go
- Justin💥 (@ItsJustin215) reported fromPhiladelphia, Pennsylvania
@VerizonSupport why would you have a blackout on networks airing the debate in the Philadelphia area? I'm gonna have switch back to @Xfinity
- Joey fisher (@joeyfishernj) reported fromWoodbury, New Jersey
@XfinitySupport @Xfinity Your company is the worst. You do nothing for long time customers but Jack up our bills. When we call to complain, it’s the same incompetent reps let me see what’s available. Instead of let me just apply the discount back Hey @Verizon want a customer?
- The Gritty Guy (@TheGrittyGuy) reported fromPhiladelphia, Pennsylvania
Just heard Xfinity isn’t playing the game on their big outdoor screen so you can’t watch unless you pay to get in. What an ******* move.
- Phanatic215 (@TheePhanatic215) reported fromPhiladelphia, Pennsylvania
@MikeONeill77 @AnthonyScottJr7 Getting out of there is the problem. Cottman and Frankford, you can park on the side streets and take the back streets home. Xfinity's exit is Broad St or 95, and it's all jammed up
- Anthony Coombes (@acoombes1) reported fromMorton, Pennsylvania
So tired of getting mailings from @Xfinity ..: haven’t had them in years and never going back!
- 🏳️🌈Melissa 🐍 (@lissa612) reported fromBensalem, Pennsylvania
Hey @Xfinity - Is there a reason all my TV channels say that a subscription is needed? Checked mentions and saw a bunch of internet issues (mine’s fine) but nothing for cable. System refresh is taking forever.
- Joey fisher (@joeyfishernj) reported fromWoodbury, New Jersey
@Xfinity absolutely terrible. Long time customer and you jacked my bill up 15 a month in today’s environment. Then a rep offers me internet essentials. Finally a credit for 25 . How about giving my discount back? Honestly the tv shows are getting worse and the bill is up.
- Justin💥 (@ItsJustin215) reported fromPhiladelphia, Pennsylvania
@VerizonSupport why would you have a blackout on networks airing the debate in the Philadelphia area? I'm gonna have to switch back to @Xfinity
- Philadelphia Freedom (@tammy2364) reported fromPhiladelphia, Pennsylvania
On hold with @Xfinity service for almost 2 hours, typed with 5 different agents and still don't have an appointment to repair the service I pay a lot of money and receive the worst service. Is it time to switch to @fios
- Registered Licktrician 🦅 (@Nae_Buckz) reported fromChester, Pennsylvania
- should’ve took my *** down to xfinity
- The Gritty Guy (@TheGrittyGuy) reported fromPhiladelphia, Pennsylvania
I thought this game was being played at the Wells Fargo Center not Madison Square Garden. Sure as **** sounds like a home game for the Rangers. Competent ownership would be appalled. I’m sure Comcast is just happy to see dollars.
- Jordan A. Winkler (@jordanawinkler) reported fromPhiladelphia, Pennsylvania
Just did a network diagnostic test because the tv keeps buffering and other devices are slow and/or lagging. But according to @Xfinity, I am running at 116% of my gigabit plan. Awesome.
- Andy Thom (@andythom1122) reported fromPhiladelphia, Pennsylvania
@verizonfios can you hurry up and add fios to my building @comcast sucks! #verizonfios #please
- Joey fisher (@joeyfishernj) reported fromWoodbury, New Jersey
@VerizonSupport Thanks. Apt next week. Praying service is good or my wife will kill me for switching. But I’m on board and giving Verizon a shot and getting rid of Xfinity.
- 🗣 TASHA (@tishtosh_) reported fromPhiladelphia, Pennsylvania
the line to get into xfinity live is stupid rn omg
- Millard Fillmore (@MillardFillmor1) reported fromPhiladelphia, Pennsylvania
@MentionPod @Politidope, hey @RoobNBCS just noted on Comcast NBC Sports Philly post-game show that Slay since earlier in the season, has been one of the worst ranked CBs in the league. Roob noted that something is going on with Slay. I think he is too worried about his name.
- BIG H. (@Hydiahh__) reported fromPhiladelphia, Pennsylvania
i’m bout to call xfinity and grind them ******** up
- Wes Matthews (@WesleyWMatthew1) reported fromSpringfield, Pennsylvania
@Xfinity So, you block my Verizon IP address and I can’t get my mail. To fix that, you remotely dump all the memory of my Comcast modem? Then, hang up on me? 8 hours on the phone so far. Zero results. Now worse. Zero Wi-Fi.
- Donald Sico (@DonaldSico) reported fromRiverton, New Jersey
I guess @Xfinity has figured out that they can have the worst, least helpful customer service on the planet and still make billions a year.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Jamie Bailey (@jaymerstoo) reported
Hey @Xfinity a six hour “planned” outage without ANY prior notice is completely unacceptable for a service I pay $260/mo for!
- CJ Perez (@CeeejPerez) reported fromVacaville, California
XFINITY IS GARBAGE.
- Spince (@Spince_) reported
Comcast at it with their nightly 3 am resets....feels bad dude.Booting up the stream again ASAP
- 🌿ユウカ🌘 /ᐠ｡ꞈ｡ᐟ\・ﾟ✧ (@dissonanthearts) reported
So for some reason, xfinity still has my ip blocked? Because I cannot load the customer portal, it times out. But if I hop on a VPN, it loads just fine 🙃
- Brian Roller (@BrianRoller_00) reported
Comcast might be the worst
- 🇭🇰 Kunal Shah 🇺🇸🇬🇧 (@realKunalAShah) reported
@pradeeepk Yes- that’s because of existing sharp increases in their agreements with distributors for per user fees- which I don’t think Is sustainable I think the current deals for retransmission with Comcast were done without the sharp hikesProblem now is
- yera patino (@yeraaa92) reported
@Xfinity cable + internet service keeps going down!!! 🤬😡 so infuriating!
- HK “HK Perrin” Perrin (@hkperrin) reported
“According to Comcast, 95 percent of its customers don’t get close to using that much data per month”So you’re totally fine with ******* over every twentieth customer? No wonder everyone hates you.
- Ryan Franzwa (BL|Visitor) #BLM (@VisitorSSB) reported
Man **** Comcast internet maintenance my sh*ts been down for like an hour :/
- ilyweem💕🙄 (@weemintern) reported
@Xfinity **** wrong with my wifi. it stay acting up tighten up *****
